Privacy Policy

1. Introduction

Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you book a session, purchase a package, or enroll in a Self-Mastery Program through this website.

2. Information Collected

When you use this website, I may collect:

  • Personal Information: name, email address, phone number, and billing information.

  • Booking & Program Details: dates of sessions, programs purchased, and participation records.

  • Technical Information: IP address, browser type, and cookies for website functionality and analytics.

3. How Your Information is Used

Your information may be used to:

  • Process bookings and payments.

  • Deliver sessions, packages, and program materials.

  • Communicate with you regarding sessions, programs, updates, or policy changes.

  • Improve website functionality and client experience.

4. Sharing of Information

  • I do not sell, rent, or trade your personal information to third parties.

  • Information may be shared with trusted service providers (such as payment processors or scheduling software) solely to complete your transactions.

  • I may disclose information if required by law.

5. Data Storage & Security

  • All personal data is stored securely, with reasonable measures to prevent loss, misuse, or unauthorized access.

  • While I take precautions to protect your data, no system is 100% secure, and I cannot guarantee absolute security.

6. Confidentiality in Sessions & Programs

  • 1:1 Sessions: All personal details shared are confidential, except where disclosure is required by law.

  • Group Programs: Confidentiality cannot be guaranteed due to multiple participants, but all members are expected to respect one another’s privacy.

7. Cookies & Tracking

This website may use cookies or similar technologies to improve user experience and gather anonymous analytics. You can disable cookies in your browser settings if you prefer.

8. Data Retention

  • Session and program records may be retained for up to 2 years for administrative and legal purposes.

  • Financial records are retained as required by law.

  • You may request deletion of your personal information at any time (except where records must be kept for legal compliance).

9. Your Rights

You have the right to:

  • Access and review the personal information I hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your information (subject to legal requirements).

  • Withdraw consent for communications at any time.

10. Third-Party Links

This website may contain links to external sites. I am not responsible for the privacy practices or content of those third parties.

11. Updates to This Policy

I may update this Privacy Policy from time to time. The latest version will always be posted on this website.

12. Contact

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact me at:
📧 support@goldenageacademy.ca